Staff well-being and development: Key for workplace productivity

As the leading hotel and residences in Papua New Guinea, we strongly believe that our organisation’s success depends on our staff’s growth and progress.

We recognise that our people are the heart and soul of the company therefore, we place a high value on their wellbeing and development. We strive to create an environment where they feel respected, supported and empowered to reach their full potential.Airways Hotel & Residences is committed to providing its staff with the necessary resources, training and guidance to ensure their success. Our investments in our staff include increases in pay across the group and identifying high-performing team members for internal promotions. We also offer career advancement through transfers to other departments and improving our staff benefits and amenities. Additionally, we promote collaboration and teamwork. A refresh of our recognition and reward program has reinforced our principle in people engagement having a direct link with happy team members and the levels of positive guest service they deliver. Regular staff surveys are provided to gauge satisfaction levels and an open forum where team members can share their ideas and input on how we can improve. We want them to feel like they are part of a team working together towards common goals. At Airways, investing in our staff is the key to achieving our mission of delivering exceptional hospitality experiences to our guests. We want to ensure that our staff are equipped with the knowledge and skills necessary to succeed and contribute to the company’s success. We are truly grateful for our people’s hard work and dedication as they continue to make Airways Hotel & Residences the best of Papua New Guinea.